Eleven2 have been in the hosting industry since 2003, making them a mid-range company in terms of experience. You can really feel the professionalism though, from the moment you get on the website. There’s no fussy marketing gimmicks or anything flashy, just an easy to use approach that is present through all of their products. They have listened to their customers and worked on providing what they need. All the plans are therefore boosted by tools like CloudLinux, CloudFlare and LiteSpeed for faster performance. The money-back guarantee is 60 days long instead of the usual 30. It is a shame that they don’t offer any free marketing credits, but they are generous in the features they offer with the plans. There are hosting locations around the world to ensure the up-time guarantee and that data is kept safe.
|Technical Features||Marketing & Bonus Features!|
Free Dedicated IP Address
RV Site Builder
Enter SEO tools
60 day money back guarantee
Unlimited Email Accounts
Free SSL Certificate
99.9% Uptime guarantee
iMAP / POP / SMTP Support
As with many companies, the most basic package offered is a shared hosting option. This actually has a wide variety of choice regarding the features you might want to have within it. Obviously, some of these features depend on pricing but you can choose which amount of space you need, your choice ranging from 10GB to 999,999GB. Similarly, your monthly bandwidth options range from 50GB per month to 999,999GB per month.
At Eleven2 they use their own control panel (rather than, say, cPanel), which is intuitive and is also known as the Eleven2 brain. It really is visually attractive and there’s nothing hidden or complicated about it. You can see exactly where everything is and that makes the hosting experience so much more enjoyable. There is an iPhone app available that allows you to use a sort of lite version of the e2 control panel. This is great for busy people who need to stay on top of their site wherever they are, whether it’s for a business or for personal use. Resellers hosting, VPS and Dedicated Server plans are also offered by Eleven2 and they are recommended for those who want to resell the hosting with cPanel or for those who need fully managed hosting or more power.
The truth is that Eleven2 is not the cheapest, even for shared hosting. Although the prices start at $4.95 per month, this is only for the most basic plan and you’d find yourself buying extras that can add up quite a lot. The most popular shared hosting plan is priced at $192/year (working out at $16/month). With this plan you have 500GB of storage space and 40,000 GB of monthly bandwidth. The fact is that many companies have unlimited space and storage on their most basic packages and they are priced much lower. Some would argue that you get what you pay for, and it’s true that Eleven2 provides an exceptionally professional service. Starting prices for the other hosting
services are as follows:
Dedicated Servers: $199/month
The customer support is available through the usual methods of telephone, email ticket system and live chat. The live chat is available 24 hours per day and the response time here is the quickest. They also have a knowledgebase where you can look through FAQs, video tutorials to get the best from your hosting experience in your own time, customer forums where you can talk to others and find out what solutions worked best for them.
The uptime guarantee is the industry standard of 99.9% and the company has data servers located across the world to support any site in any location. This also minimizes the risk of any downtime. The company ethos is based around caring about customers and they are debt-free and provide assurances that they are not selling out to a larger company. This financial stability is something that is sometimes overlooked when choosing hosting, but it is just as important as the technological security, which, by the way, is monitored 24/7. Daily updates are provided (if you want them) free of charge and everything is regularly backed up.
Building a site with Eleven2 is not necessarily the easiest but it’s worth going through the slightly more complex process for a really professional finish. Their control panel is really easy to use and the tech support staff are highly qualified to help you with anything if you get stuck. You’ll find that your site looks fantastic, is responsive, and is quick and easy to use.
You’ll pay a bit more for the service but there is a genuine customer focused philosophy at Eleven2. Sometimes you really do get what you pay for and this is about the overall experience rather than just the amount of space you’re given. Definitely a good hosting company with lots of options for you and worth considering.