Web Hosting FAQ

A great website is a must for any modern business, but in order to operate your website, you need a company to host it. So what does a web hosting company do, and what things do you need to consider before making your choice? 

What is Website Hosting?

What is Bandwidth?

What is Disk Space?

How Do I Pick a Domain Name?

What Else Does a Hosting Company Offer?

How do I Build my Website?

Can I Get Free Web Hosting?

How Does Paid Web Hosting Work?

How Much Does Website Hosting Cost?

How Do I Find the Best Budget Website Hosting Company for Me?

What is a TLD?

Should I expect a free domain with my domain hosting?

I already have a domain name, should I keep it?

Does cheap website hosting mean bad quality?

What customer service should I expect with cheap website hosting?

Will cheap website hosting remain cheap?

What is a staging area?

Should I get managed WordPress hosting?

can WordPress hosting help with SEO?

Should I pay for unlimited storage or bandwidth?

What extra charges might I not factor in?

Should I expect a money back guarantee?

What is Website Hosting?

Every website on the internet must be hosted – in other words, the data that operates your website must be held on a server designed to let customers access it and you to manage it. There are many companies which offer web hosting and a wide range of services for you to choose from.

What is Bandwidth?

Bandwidth defines how much data passes through your site every month. Of course, this can vary widely. A small site which only has a few viewers will only need a small bandwidth, whereas a large multinational business would need a much higher bandwidth.

What is Disk Space?

Each page and service on your website takes up space. Again, a small site with only a few pages would need little space, but a complex site with many pages would require a greater amount of space on the server. Graphics and email capacity also take up disk space.

How Do I Pick a Domain Name?

Your website name is critical to its success, so it's important to choose a name that is clearly linked to your business and the purpose of the website. For example, a car repair shop might opt for 'carmechanics.com' or something similar.

What Else Does a Hosting Company Offer?

There is a whole host of additional services available depending on your package, including domain name management, backups, site migration and site analytics.

How do I Build my Website?

You can use a separate website design program to create your website and upload it to the hosting server when it's completed. However, many hosting companies also offer web building tools to help you design your site.

Can I Get Free Web Hosting?

Most webhosting companies offer free hosting as an option, but the services offered are usually limited, and you may find advertising is displayed on your site. You will probably have a low bandwidth and limited disk space

How Does Paid Web Hosting Work?

You have the option of shared hosting (several sites on one server), dedicated hosting (only your site on the server), or co-located, in which you own the server but a third party manages it for you.

How Much Does Website Hosting Cost?

A simple shared hosting package can cost as little as around AUSD5 per month, but the cost for a dedicated server is likely to be around AUD40. Most companies offer a range of prices, depending on what services you need.

How Do I Find the Best Budget Website Hosting Company for Me?

First think carefully about the services you require and then research several sites to see which one has everything you need. Compare prices and services to be sure of getting your perfect hosting solution.

What is a TLD?

TLD stands for top level domains, which include gTLDs (generic top level domains.) These include the more common domain endings such as .com, .com.au and .org. While some domain endings such as .org are still kept for specific websites, (in this case charities or organizations) most domain endings have become broadly used.

Should I expect a free domain with my domain hosting?

While it is true that many of the top names in domain hosting offer a free domain name with your subscription, it is not the most important thing to look out for. Make sure that your domain host offers what you need in terms of flexibility, security and reliability for your site before looking for incentives such as a free domain name.

I already have a domain name, should I keep it?

The top domain hosting providers are experts in migration services, and can transfer or leverage an existing domain name without any downtime or hassle on your part. If you have a good domain authority built up, or a large customer base attached to the existing domain, it may be worth your while to take advantage of these domain transfer services when you change host provider.

Does cheap website hosting mean bad quality?

Definitely not. The truth is, shared hosting solutions are inexpensive to run, as all websites are hosted on the same servers, so many website hosts are able to offer competitive price packages, and hope that you will scale upwards as you make a success of your site, signing up to the more expensive hosting subscriptions such as VPN or Dedicated.

What customer service should I expect with cheap website hosting?

Don't let the cheapest website hosting make you expect less from customer support. The top names in website hosting offer several methods of support, such as live chat, a phone number or a customer forum. They are also available 24/7 for troubleshooting or concerns.

Will cheap website hosting remain cheap?

Always check the renewal price of any cheap web hosting subscription you sign up for. While the first month might seem cheap, this may only be for the first month, or year, and after that you might be back to square one looking for an affordable hosting solution.

What is a staging area?

A staging area is a separate development area on your website, usually on a subdomain where you can try out different features of your site before they go live. This is a great design perk and is often offered with WordPress hosting.

Should I get managed WordPress hosting?

If you are thinking of hiring administrative staff to look after the back end of your website, WordPress managed hosting is a much cheaper option and gives you access to WordPress experts. Managed hosting is a step above from regular shared hosting, but is not a neccesity for most people looking to host their WordPress site.

can WordPress hosting help with SEO?

Yes. Certain WordPress host packages can advise on plugins and scripts that may slow down your website, adversely affecting your SEO. They can also ensure super-fast speeds, excellent reliability and grea security, all a must for a good ranking in the search engines.

Should I pay for unlimited storage or bandwidth?

Many people make the mistake of avoiding the free packages for web hosting which do not offer unlimited bandwidth or storage. The truth is, these numbers are always capped, and you may be better off working out how much you really need of both and then choosing a package accordingly.

What extra charges might I not factor in?

Free website hosting can sound appealing, but sometimes you forget about the small print. Is a domain name included, or a website building package? What about customer service, can you contact them without charge from where you're based? These are a few things to think about before committing.

Should I expect a money back guarantee?

Many free website hosting companies now offer a money back guarantee to 'try before you buy'. If you are not sure what to expect from the best website hosts, you might want to take advantage of this. The time span usually starts from a minimum of 30 days, and sometimes is as much as over 90, or an anytime guarantee if you are not satisfied.