Hostgator Review: Web Hosting Review

Overview

Host Gator has been up and running on the Internet since 2002 and they’ve managed to maintain a great reputation for a low cost but reliable service. They host more than 8 million domains for more than 400,000 customers reaching over 200 countries. Although they started in Florida, they are now based in Houston, Texas. All the tech advisors and customer support staff are native English speakers and you’ll have a 45 day money-back guarantee. They are a Better Business Bureau Accredited Business and have the highest rating of A+.

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Features

 
Technical FeaturesMarketing & Bonus Features!

Unlimited Space

$100 Google Ad credits

Unlimited Bandwidth

Free website builder

Unlimited Domains

One-click install wordpress, joomla, SiteStudio & Fantastico

Unlimited FTP accounts

Enter Website Stat Tools

Unlimited Sub-domains

Enter SEO tools

Enter Control Panel

Shared SSL certificate

Unlimited E-mail

99.9% Uptime Guarantee

 

Hosting Technology

HostGator uses the well-known cPanel control system, a graphic interface that is so popular because it is easy to use. It is for this reason that it’s fast becoming the industry standard. The CMS is a rather unusual choice (Quickinstall instead of Softaculus) but it is absolutely fine for shared hosting plans.

There are no free domains given with any hosting plans – you have to spend about $10 to buy a domain name, which admittedly isn’t breaking the bank, but many companies do provide at least one free domain. Whatever your plan (shared, reseller or VPS), you’ll get a 45-day money back guarantee and this will provide you with a full refund, although it does not apply to dedicated server packages.

HostGator offers a number of different types of hosting and they in turn can be bought through a variety of packages and plans. You’re not short of options with this company. They offer basic shared hosting (for which there are three different packages encompassing different features), reseller plans, VPS hosting and dedicated servers.

Pricing 

There are Reseller packages offered and the price for these starts at $19.96 per month and incorporates WHM along with the cPanel interface. The VPS plan starts at $15.96 per month and also includes Virtuozzo. The dedicated servers don’t have a set starting price so for those you’ll have to speak to an advisor, as they’ll address the needs you have for your business.

The Hatchling Plan starts at $3.96 per month and is ideal for individual or personal sites. With this plan you get a single domain, unlimited disk space, unlimited bandwidth, and a shared SSL certificate.

The next plan is the Baby Plan. The price starts at $6.36 per month and is ideal for small to medium sized businesses. This plan offers unlimited domains, unlimited disk space, unlimited bandwidth, and a shared SSL certificate.

The Business Plan that starts at $10.36 per month is ideal for medium – larger businesses who do not need VPS or a dedicated server. When you purchase this plan, you can enjoy unlimited domains, unlimited disk space, unlimited bandwidth, a free private SSL & IP and a free Toll Free Support Number.

We advise you to keep an eye out for special offers, as HostGator often offers discounts or sale prices.

Customer Support

Technical support is easy to access and available 24/7. The staff are based in Texas and are all English speaking, which makes it really simple to communicate with them. Support is available in the forms of live chat (using a ticket system), telephone or email. You can also peruse the FAQ section on the website if you think your problem might be a common one. There are also customer forums, a knowledge base and video tutorials. There is a separate section for billing queries that uses a portal.

Reliability

HostGator has 4 major data centers in Texas. They are monitored 24/7 by specialist tech staff and there is high security for all the buildings in use. The guaranteed up-time is 99.9% and they provide service updates regularly to customers. There are weekly back-ups of the data for every shared hosting and VPS account. The company has recently switched much of its power over to environmentally friendly sources, while ensuring the quality of the service they provide is maintained.

Site Building

Although many elements you may want for your site are available to install using a one-click installer, there are some aspects that may require manual installation. This could also require assistance or in some cases, authorization from technical support. It should all be put through quickly, but it can take a bit longer than the one-click installed features.

Bottom Line

HostGator is a great company to use for hosting. They’re reliable, offer a number of different options and you won’t feel ripped off by their pricing.

 

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