Host Hero Review: Web Hosting Review

Overview

HostHero is one of the leading providers in cloud hosting that doesn’t cost you the earth! They were one of the first companies to offer full cloud hosting and that is what they specialize in. HostHero only really has one plan for cloud hosting and it’s offered at the kind of monthly cost you’d expect from shared hosting. They’ve mastered the technology necessary to maintain the quality that discerning customers expect in today’s market, and if it’s still not right for you, they also offer VPS hosting, so you are given some options. HostHero is based in Canada and is relatively new to the industry, beginning as a small startup in Toronto and growing swiftly to be a real hosting contender.

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Features

Technical FeaturesMarketing & Bonus Features!

Unlimited Space

Free marketing credits

Unlimited Bandwidth

Softaculous

Free domain 

Wordpress & Joomla installers

Unlimited FTP accounts

Website stat tools available

Shared SSL

Drupal installer

cPanel Control Panel 

Green hosting servers

Unlimited Email

Choice of shopping carts

Hosting Technology

HostHero uses the widely recognized cPanel control interface for all their hosting plans. You can manage as many domains as you want through one unified control panel. The cloud set up and infrastructure used is Cloud Linux, another highly recognizable brand in the tech industry. One of the best things about cloud hosting is that it can easily be grown or down-sized to suit the needs of your business (or personal site if that’s what you’re using it for). One of the drawbacks of shared hosting is that heavy users of the service may affect the capacity and speed of your website. However with cloud hosting, you remain unaffected regardless of what’s going on with someone else’s site. If you become the very heavy user, you’ll be able to easily switch to one of the VPS plans provided by HostHero.

The cloud hosting Entry Level Teaser Plan (ELTP) plan offers a high proportion of features at the unlimited level: space, bandwidth, email, and domains, just to name but a few. Fully redundant servers back up your data across the USA and Canada, keeping your information safe and utilizing the latest technology in hosting for the cloud system.

Pricing 

HostHero’s plans offer unlimited storage space and bandwidth, an exceptionally generous deal for packages that start at $3.95/month. The pricing is worked out by the length of your contract, so the Entry Level Teaser Plan (ELTP) cloud hosting ranges from $3.95 per month when you sign up for 36 months to $19.95 per month for a zero month contract. In other words, you just pay your rolling monthly fee until you decide you don’t want it anymore and you don’t have to wait to get out. If it’s VPS you’re after, there are plenty of space and RAM options provided for you all ranging from $39.95 - $124.95 per month. And of course, all plans come with a 30-day money back guarantee as standard company policy.

Customer Support

The customer service is excellent. The friendly Canadian manner really shines through and advisors are so willing to help. You’re offered a 30-minute consultation free of charge to help with setup if you’re new to hosting a website. There are of course the standard support options of calling to speak to someone on the telephone, emailing in a query, submitting a ticket and live chat. There is also a library of information available to you for browsing to keep you informed about the products and the best way to maintain your site. The staff are all located in Toronto and are never outsourced. Keeping everything in-house really works for this company as you have a personal feel when you speak to a member of staff.The customer service is excellent. The friendly Canadian manner really shines through and advisors are so willing to help. You’re offered a 30-minute consultation free of charge to help with setup if you’re new to hosting a website. There are of course the standard support options of calling to speak to someone on the telephone, emailing in a query, submitting a ticket and live chat. There is also a library of information available to you for browsing to keep you informed about the products and the best way to maintain your site. The staff are all located in Toronto and are never outsourced. Keeping everything in-house really works for this company as you have a personal feel when you speak to a member of staff.

Reliability

HostHero guarantees customers an industry expected 99.9% uptime policy. The RAID storage ensures the apache servers are well protected by it and by the highest level of qualified technology staff, who monitor the processors and storage backups. There are 5 data centers across America and Canada, and these are monitored 24/7/365 days per year. Customers are kept well informed about updates to the software and, although the company is quite young, security is taken very seriously. They use a biometric system as well as card entry. There is a quality assurance that only the best hardware is used to support the software and that everything is backed up regularly.

Site Building

Using cloud hosting makes building your site really easy, because you only have to really decide how long you want to stay with Host Hero. The fact that there are so many unlimited features included as a standard part of your package is really liberating. All you need to do is decide how much you want to pay per month!

Bottom Line

Host Hero aren’t the most experienced company in the field, but they are very competitive and an attractive option. Their innovative and inexpensive approach to cloud hosting really makes them a company to be considered.

 

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