HostPapa Review: Web Hosting Review

HostPapa at a Glance

Free marketing offerVaries, online discounts
Website builderYes
Money-back guarantee30-day
Price per monthAs low as $3.95

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In a Nutshell

HostPapa is a privately-owned hosting service that runs out of Canada and services customers from all over the world. One of the most respected and widely used web hosting services, HostPapa offers feature-rich plans, a solid 30-day money-back guarantee, and affordable pricing. Combine that with a 99.9% uptime guarantee and customer service that’s available around the clock, and you have a stellar hosting service that’s got something for everyone.


  • 24/7/365 customer support and instant reply guarantee
  • cPanel, root access, and unlimited features
  • Excellent email hosting with lots of features


  • No dedicated servers or private VPS parent options
  • Some additional fees apply

Ideal For

  • Major corporations seeking easy and powerful hosting
  • Small businesses and bloggers
  • Resellers

Hosting Types

  • Shared web hosting

HostPapa provides lightning fast page speeds thanks to high-performance servers. The shared hosting plan comes with access to more than 400 apps to help your business grow and thrive. Users have 3 plans to choose from: The Starter Plan, the Business Plan, and the Business Pro Plan. With the Starter Plan, you’ll get 2 websites hosted along with free domain registration, 100GB SSD storage, and unmetered bandwidth. Plus, you will get free website transfers, Cloudflare CDN, one-on-one training, and Let’s Encrypt SSL certificate. All plans enjoy 24/7 support, 99.9% uptime guarantee, and a 30-day money-back guarantee.

The Business Plan provides you with the same features as the starter package but ups your SSD storage to unlimited capacity and throws in perks like unlimited add-on domains, email accounts, and MYSQL databases. You’ll also get 2x more CPU and MYSQL resources with this plan. If you want to go for the gold, opt in for the Business Pro plan. This has everything the regular Business Plan offers plus faster servers, 300% performance boost, fewer accounts per server, unlimited website builder pages, and 4 times more CPU and MYSQL resources. The Pro Plan also has better security, offering Premium Wildcard SSL, automated backups, and protection power pro.

  • Optimized WordPress hosting

Using one of HostPapa’s optimized WordPress servers means faster, smoother connections and enhanced performance for your sites. Once again, you get 3 plans to choose from. The Starter Plan has all the same features we listed above for the shared web hosting Starter Plan, but the WordPress hosting plan also includes Jetpack for free. This gives you 100+ WordPress themes, unlimited image CDN, lazy loading images, protection against brute force attacks, analytics, and automated posting schedules for social media accounts.

The Business Plan looks the same as above, and again, it includes the Jetpack free. The Business Pro Plan gives you all that and 30-day archive, automated spam filtering, automated malware scanning, automatic security fixes, Google Analytics integration, ad network approval, the ability to accept PayPal payments, and SEO preview tools. Basically, you get a lot for what you’re paying with these plans, so rest assured that HostPapa is good value for your money.

  • VPS hosting

A VPS hosting plan is the easiest and most common option for the majority of businesses. It’s affordable, it’s fully managed, and it offers dedicated and scalable servers with enhanced SSD drives. Unlike the other 2 options, HostPapa’s VPS hosting comes in 5 tiers: Plus, Pro, Premium, Ultra, and Extreme.

Here are the differences in plans:

Price per month$19.99$29.99$109.99$149.99$249.99
Core CPU448812

There’s obviously added features that build on each plan as with other hosting options, like root level access, host unlimited domains, SolusVM VPS panel, free migration, and more. It’s an incredibly robust and exhaustive package that bundles all the essentials and several extras into one neat price.

Reseller hosting

Finally, HostPapa offers reselling opportunities for agencies, designers, and IT firms. What’s great about this option is how easy and versatile it is. You’ll get unlimited website hosting with a single WHM control panel. Resellers also receive round the clock customer support from the HostPapa support technicians, access to hundreds of apps, and a lot more. This option also comes with 5 tiers:

Price per month$19.95$27.95$39.95$59.95$79.95
Extra featuresAll essential featuresAll essential and advanced featuresAll essential and advanced featuresAll essential and advanced featuresAll essential and advanced features
Email addressesUnlimitedUnlimitedUnlimitedUnlimitedUnlimited

Uptime and Performance

HostPapa offers a 99.9% uptime guarantee and a 100% satisfaction guarantee. That’s how confident these guys are in their product. Performance is exceptionally fast based on the RAID array with CacheCade. Plus, HostPapa uses latest generation enhanced SSD, so you really get high performance from these servers and services.

Website Builder Features

HostPapa has a website builder, but it’s a stand-alone tool. This means you have to pay for it separately from your hosting plan. The builder is incredibly easy to use with a drag-and-drop editor. It offers hundreds of mobile-friendly templates, and everything is incredibly flexible for maximum customization. There are even Ecommerce options for selling online.


HostPapa offers 4 email packages:

  • Basic email
  • Advanced email
  • G-Suite
  • Office 365

The features range from basic email functionality to business-class email and office productivity tools, security suite, and more. Plans cover file sharing, storage, IMAP connections, webmail, Microsoft Outlook compatibility, and the list goes on. It’s worth comparing the different plans if you are looking for a serious email hosting option.

Control Panel

HostPapa uses cPanel, naturally, to provide the ease of use and intuitive workflow that only comes from this top of the line control panel. The dashboard is user-friendly and gives you the ability to take full control over your websites.

Pricing and Packages

We’ve already covered 2 of HostPapa’s pricing plans, and from there, you can see the competitive rates on offer. In terms of shared web hosting and managed WordPress hosting, HostPapa has an ongoing deal that makes it even more affordable. Here’s a quick look at these 2 pricing structures and how much you can save:

 Shared web hosting price per monthManaged WordPress prices per month
Starter$3.95 (regularly $7.99)$3.95 (regularly $8.99)
Business$3.95 (regularly $13.99)$3.95 (regularly $13.99)
Business Pro$12.95 (regularly $19.99)$12.95 (regularly $21.99)

Plans are billed annually, and the pricing above reflects annual pricing. If you pay per month, you’ll be charged slightly higher rates. In addition to competitive pricing, HostPapa offers customers a 30-day money-back guarantee. So, you can test drive the service and see how it works without losing any money.

Help and Support

HostPapa has an extensive customer support network, offering local contact numbers all over the world. Additionally, you can reach customer support via email, snail mail, or with the live chat feature. HostPapa has customer support staff on call all the time, 24/7/365, so you can get help from the PapaSquad whenever you need it. What’s more, HostPapa has an excellent customer service response time. You can expect a first reply within 10 minutes from a support ticket sent into the system. Alternatively, live chat and phone responses are instant.

Bottom Line

HostPapa provides a wide range of web hosting solutions within a variety of pricing tiers suitable for all business budgets. Whether you want to host a simple blog site or have major multi-site businesses to attend to, its services will help you manage it all with ease. With unlimited disk storage, bandwidth, and email accounts, HostPapa is really a good deal.

It’s also won several awards including rave reviews and star ratings from BestWedHost, Hosting Review, Hosting Advice, Shopper Approved, and WebHostingSecretsRevealed. Winning a one-off award means you had a hot year, but consistently earning the regard of your peers and reviewers says that you are a quality service worth looking into. HostPapa has earned that claim and wins our approval as well.

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