Hostrocket Review: Web Hosting Review

Overview

HostRocket is based in New York and was founded in 1999. Their data center is fully owned by the company (rather than being leased from someone else) and keeping everything from the ground up in-house really shines through in the service. Everything is easier to solve, whether it’s a problem with a feature or the desire for an upgrade. They’re not quite as competitively priced as other companies, but they offer a large number of apps that are easy to install and they are very generous with the number of unlimited features that come with even the most basic of packages.

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Features

Technical FeaturesMarketing & Bonus Features!

Unlimited Space

Free marketing credits

Unlimited Bandwidth

Custom error page

Unlimited Domains offered

Microsoft Expression Web Support

Unlimited FTP accounts

AwStats & Webalizer

MySQL 5

Streaming audio/visual capacity

cPanel Control Panel 

Free site back-ups

Unlimited Email Accounts

URL redirection

99.5% Uptime Guarantee

Hotlink Protection

 

Hosting Technology

As previously mentioned there are a lot of apps available to easily install on your website. They also offer a website design service that is ideal for mid-sized businesses who are looking for a balance between the feel of a fully customized site and the price of a professionally built one! Even packages for these vary, the smallest one being a personal consultation and one custom webpage. At the higher end of the price range, you have features such as e-commerce platform installation included. Their portfolio of websites is impressive! The data center holds thousands of servers and they use a redundant connection to ensure full connectivity even during the busiest of times. The data center is regularly backed up using a separate battery backup system in case of power failure. The backup equipment is automatically tested every two weeks and the original equipment is tested even more frequently than that, so you can be sure your site will always be running. There is a 30-day money back guarantee.

Pricing 

HostRocket offers two shared hosting packages, each aimed at a slightly different area of the market. They both offer plenty of space and enough bandwidth to support as many visitors as you need to allow for. If you need more then the basic bandwidth and storage space there is an array of other offers with upgrades including the Executive, Corporate, and Semi-Dedicated hosting plans.

Basic HostRocket Shared Hosting is $4.99/month. This is probably best for individuals or small businesses. It doesn’t have the level of “unlimited” features you might come to expect from a HostRocket package, but it does the job it needs to do.

Rocket Freedom: The Rocket freedom plan is great for the next step up – people who have personal, small, or even some mid-sized businesses and know what they’re doing and that they need a bit more flexibility. You’ll have unlimited transfer capabilities and 1079 GB storage which is a great deal. This plan is usually priced at $8.95/month but look out for special offers and deals where you can save money!

Dedicated & Semi Dedicated Plans: HostGator’s dedicated and semi dedicated plans are for larger companies that need the capacity for heavy-traffic flow through the site and a heavy multimedia use. These plans are more adaptable to your specific business so the best way to get these is to speak to an advisor.

Customer Support

HostRocket makes use of the ticket support system where you submit a ticket to them through the website and they reply – this seems to be the one they favour. You can also email, telephone and use the support center to look at customer forums, FAQs and video tutorials of how to use the software. It’s all fairly standard - it doesn’t stand out as being above and beyond the call of duty, but the support is good.

Reliability

The up-time is guaranteed at 99.5% which is actually a little lower than the majority of companies are offering (most coming in at 99.9%, some even going as far as guaranteeing 99.99% up-time). In a competitive market, even 0.4% can be a deciding factor, and it can be really noticeable when dealing with the difference in real terms of a website occasionally going down. However, the excellent setup for their data center and the fact that this is monitored so closely and backed up so thoroughly makes up for this and proves they are a reliable hosting company.

Site Building

You’ll need to speak to staff during the building of your website as some features may require a manual set up. However if you’re willing to pay more there is the option to have your site entirely built and managed by HostRocket, so the ease of building a site really depends on how much you’re able to spend.

Bottom Line

HostRocket is a really good choice for you if you need unlimited features or a fully customized website and don’t mind paying a bit more for either of them.

 

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