Netfirms Review: Web Hosting Review

Overview

Netfirms is an established web hosting company that was launched in 1998. It quickly became one of the top hosting providers, particularly with small business hosting. This company has a number of useful tools and extras with lots of added value in every plan. In addition, you will have unlimited bandwidth and space - both are excellent features for small businesses. Netfirms will provide you with all the tools you need to successfully host your own website.

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Features

Hosting Technology

The basic shared hosting plan is called the Plus plan and it offers a variety of beneficial features for both small businesses and individuals. This plan will provide you with unlimited space, unlimited bandwidth and a free domain. However, these are not the only features you will receive with the basic hosting plan. You will also get advertising credits for Facebook, Yahoo/Bing and Google. In addition, your website will be listed on Yellowpages.com. Netfirms has included an impressive number of features in their basic hosting plan and most customers will not need to upgrade to one of the premium plans. The only downside is that SEO is not included with the web hosting plans at Netfirms.

There are two shared plans at Netfirms, including the Business Plan and Advantage Plan. While these plans are similar to the Plus plan, they offer additional services, including: unlimited MySQL databases, more free domains, unlimited FTP accounts and more. The choice of plans allows you to decide which one is right for you based on the price, as well as the features you need. Regardless of which plan you choose, you will also have access to dedicated customer support which is available any time of the day or night.

Pricing 

The prices for the web hosting plans at Netfirms are reasonable and competitive. The Plus plan, Advantage plan and Business plan cost $4.45 per month, $8.99 per month and $12.99 per month respectively. These plans work for any type of personal or business website, and you are free to choose a plan that suits your needs. These plans are all-inclusive so you will have access to all of the features that are associated with your chosen plan. There is also an e-commerce hosting option that begins at $12.99 per month and is exclusively designed for online stores.

Customer Support

Regardless of the plan you choose, you will have access to top of the line customer support. The customer support representatives are available 24 hours a day, 7 days a week and can resolve any problem in regards to the services at Netfirms. Customer support can be contacted through telephone, live chat and email. Additionally, Netfirms also has a ticket system that allows you to submit a technical problem. There are other contact options available, including: a knowledgebase, tutorials and a user guide to help you get started.

Reliability

Reliability is an important concern when it comes to web hosting. As a leading provider, Netfirms has a guaranteed uptime of 99.9%. Not only does this company use state of the art technology but they also include features in their hosting plans to ensure that your website is always up and running. The network is monitored at all times to ensure that everything is working properly.

Site Building

The control panel is easy to use and well-organized so you can quickly find what you are looking for. There is also a simple website builder included with the hosting plans which allows you to build your own site. This builder is really intuitive, and you won’t need to have any experience building websites to use it.

Bottom Line

It’s a great overall web hosting service, but there are no SEO features at Netfirms. This A-grade company offers reliability and many added extras.