StartLogic Review: Web Hosting Review

Overview

StartLogic is a web hosting company that has been around since 2003 and is based in Boston, Massachusetts. They are known for really high functionality and being generous on features, giving you a wide range of add-ons to choose from to ensure your website remains high functioning. They have three different hosting packages, allowing StartLogic to cater for varying levels of knowledge and understanding of running a website, and all the features come included with your package, so it’s just a case of choosing which ones to activate, rather than which features to buy. StartLogic has recently partnered with Google to create a programme to help small businesses to get online.

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Features

Technical FeaturesMarketing & Bonus Features!

Unlimited Space

$175 free marketing credits

Unlimited Bandwidth

Free point and click site builder

Unlimited Domains

Front Page and Dream-weaver compatible

FTP accounts included

Free 1-click install script library

MySQL 5 

Google Webmaster tools

vDeck Control Panel

30-day money back guarantee

Unlimited Email Accounts

Ratepoint customer feedback platform

99.9% Uptime guarantee

Choice of shopping carts

 

Hosting Technology

StartLogic’s packages cover a wide range of needs, from the individuals and small companies who will need shared hosting in the Express and Pro options, to the larger companies who would need the Supercharge plan, employing Enterprise-grade CDN technology or VPS. The basic (express) plan is ideal for those just starting out as it is quick and easy. The vDeck control panel will take some getting used to as it’s a bit complicated to understand, but all the staff are friendly and patient and happy to help you especially if you’re new to being online! All the StartLogic features are included with any package you purchase, be it the most basic for your personal website or the VPS for your large business. This makes a huge difference, as you are not hit with any extra costs to your service. The Express plan compared to the Pro and Supercharge option offers considerably less in terms of space available, but that is reflected in the price. It really is a very basic plan but it exists for those who only have very basic website needs and prevents you paying for extra space you won’t use.

Pricing 

StartLogic provides a high amount of storage and bandwidth for a very reasonable price. The price structure is extensive and based first on the package you’re choosing, then on the length of the contract you wish to have. Prices for the Express plan start at $4.50/month as an introductory price. The usual price for that plan ranges between $5.49/month (when you sign up for 3 years) and $7.49/month on a rolling contract. The Pro plan has an introductory price of $5.99/month and is normally offered at $7.49/month for three years or $9.49/month when billed monthly. Supercharge plan introductory price is $8.99/month but is normally priced from $12.49/month when you buy for three years to $14.49/month on a monthly rolling basis.

There are three VPS plans ranging from $29.99/month to $49.99/month depending on the size and scope of your needs.

Customer Support

StartLogic has excellent customer support available around the clock. You may have a lot of questions but the support staff can answer them easily and with user-friendly explanations, from the theoretical tips to putting things into practice in a step-by-step way. There are the usual help methods of telephone, live chat and email, as well as a knowledgebase and tutorials, a user guide with full navigation of how to use the interface, FAQs, forums and articles. The response time could have been a bit faster but overall the customer service is great.

Reliability

The StartLogic data centre is located in Phoenix, Arizona and the technology used there is the latest available. They are, of course, monitored 24/7 and the facility uses redundant optical fiber connections to ensure that the speed and quality of connection are the highest possible. There are regular optional weekly updates and the data is frequently backed up. Being in partnership with Google certainly endorses them and would suggest they are reliable and secure company, as well as the awards they have won for their services.

Site Building

They have excellent features and the site builder is quite simple to navigate. Despite some teething problems with the vDeck control panel, building a website is fairly easy with Start Logic. The partnership with Google has definitely encourage the simplification of certain elements of the process so even small businesses shouldn’t have a problem.

Bottom Line

Fantastic set of features and the packages are all set at competitive prices. It would be nice to have a more user-friendly control panel, but it just takes some getting used to. Definitely best for a smaller business.

 

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